Easy to book an appointment, happy to take my mone...

Easy to book an appointment, happy to take my money. After waiting 3 days with no feedback whatsoever, I have had to call them EVERY DAY for the last 4 working days to ask for my results to be sent to me.They have refused to give me the name of a responsible person to complain to.....so I am resorting to writing a negative review here. SHOCKINGLY POOR SERVICE FOR SUCH AN EXPENSIVE PRIVATE FACILITY.