kelly Mohrman

Review of Dsi logistics

If i could leave a negative number of stars for th...

If i could leave a negative number of stars for this company I would. I am appalled that Lowe s uses them as their delivery. Now I cannot support Lowe s as a business. After a second delivery delay time, the drivers never called as they were supposed to and showed up to the complex. Turned around in the complex and left. This way the Garman would show that they were at the site. However they never called to attempt to make delivery. They saw that it was a multiple floor building and we re too lazy to attempt to make the delivery. I could never get a phone number to a dispatch service. I could never get a phone number to a driver so that I could give them personal directions. The company refused all that and rather would make calls them self. After waiting on hold for that more than 20 minutes the initial two calls of my seven throughout the day, I was told they would not provide that information. Apparently they do not provide it to Lowe s either. The driver would never answer the phone for them proving that they were lazy and did not want to make the delivery at all. The company could do nothing for me, and would only switch me from person to person. DO NOT USE THIS COMPANY!! And buyer beware if you plan to have something delivered from Lowe s home improvement stores this will be your delivery service!!!!