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Sergio Arcoplas

4 years ago

This school is VERY BATTLE. I have surfed in other...

This school is VERY BATTLE. I have surfed in other schools such as Pukas in San Sebastian, or in Hossegor (I don't remember the name) and of course this is not up to the task. They boast of being the number 1 in Spain but of course it will not be because of the customer service or the facilities.
The extremely unpleasant staff, asking us the sizes of the wetsuit as if we had to know ourselves and treating us as if we were herds, speaking in silver.
VERY DIRTY changing rooms with no space to change and no lockers to leave belongings. All thrown on the ground. They have 1 hour to agree between the monitors on how to divide us into groups and you really only do 1 hour of surfing of the two that you pay.
The monitor that touched us, Mario, charming, very nice and eager to make people enjoy. It is with the only positive thing that I leave the experience.
NOT RECOMMENDABLE!

PS: If instead of dedicating yourself to denying all the negative reviews you have about how rude you are and focusing on improving customer service, you would do much better or at least you would not have as many reviews as mine. That reading 5 minutes you find the same ... a shame for the few who are saved. And unfortunate the responses you give to people, you are more concerned with deceiving future customers than improving your service.
I already expect a comment like: "you have a ticket to show that you have been"
Anyway, when the river sounds, water carries ...

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