Leslie Reed

Review of Penrose St. Francis Medical Ce...

I would have given zero stars if I could. I went i...

I would have given zero stars if I could. I went in the ER with massive pain. The triage nurses were extremely rude and when the one took me to my room she walked so fast and far ahead of me and didn t even bother to see me struggle to even walk let alone keep up. They didn t ask about my allergies and while administering iv drugs they almost gave me what I was allergic to. The doctor was even more rude. For my pain I was given fentanyl. I have never had that drug before ever and it didn t seem to work very well. After me complaining about it several times and after 3 doses my heart rate jumped, blood pressure and oxygen dropped and fever broke out to 104. Now keep in mind I went in for pain in my pelvic area, near my ovaries. This should not have happened. It wasn t until then that the doctor started to actually scramble to get me well. I was allergic to the fentanyl. They had to admit me after all of that. They ran tests on me that had NOTHING to do with my original complaint! I fully intend on going to DORA about this. This was by far the worst experience of my life. And this is the extremely summed up version of my nightmare. I am at a loss of words.