Had a such awful experience on tubing with my 2 y....

Had a such awful experience on tubing with my 2 y. o. som here. We did just one ride and my son was screaming because his butt was hurting. Nobody let me know that there is nothing inside the tube and he will be bumping his but all the way down the slide ( it was my first time tubing myself). I asked for return but they didn't want to return money because my son stop crying at that time. When we came back home I found three huge bruises on his little butt. Please don't take your little ones for tubing at this place.