K

Kath Scanlon

3 years ago

Staff were very rude and unhelpful after I was ins...

Staff were very rude and unhelpful after I was instructed to ho into the store to collect my device by Telstra over the phone. The staff in store didn't want to help or even listen to the person on the phone from Telstra complaints she even commented on how the staff had very poor customer service. The staff in store then informed me that they can't do anything that Telstra on the phone says as they are not a Telstra store. Very unsatisfied I will ve taking my business to Optus in future as I have been back and forth for the past week with the store and Telstra.

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