The worst experience ever. There is a fraudulent a...

The worst experience ever. There is a fraudulent account that was opened with Telkom have been battling from last year to clear the listing have called the call center on 10213 spoke to Desmond Rabalago so called Manager of the call center who promised to call me today at 10 am it is now 1:37pm no email or call. Went to the Telkom Marshall I was attended by Thapelo Golaakwena they couldn't give me complaints or ombudsman contact number to get assistance. Thapelo showed me the email that he sent to follow up on my complaint but this is not enough as I have disputed this from last year . I am very disappointed that it is taking Telkom so long to look a complaint this has been ongoing from 2018 it is now May 2019 I have email trails from last year not once did I get feedback or a call from Telkom I don't think I will get any response from this review at least people will know what pathetic service you get from Telkom.