Gary Johnston

Review of Dealer Imaging

Bought a 2018 f150 in oct. Had problems right off...

Bought a 2018 f150 in oct. Had problems right off. Tried to take it back within a week. Only to be told there was only a 3 day return policy. They did however say they would fix the problems. It took almost a month for them to tell me. They can't get parts. Finally after the 1st of the year the parts were available. Good news ..right.. well it only took them 6 weeks to make the repairs. I have owned the truck 4 months. It has been in the service shop 2 months. Then after the repairs were finally done as I was driving home a hose clamp had not been reconnected correctly and the hose came undo. So I had to turn around and go back again! After all this i decided I'd better buy an extended warranty. They would not negotiate one penny on the price. But I went to Truck City ford in Buda where they negotiated a better price and I didn't even buy the truck from them! Will not recommend nor buy a vehicle from them again. As a matter of fact I'll probably buy a Dodge!