Vince Bedan

Review of Sprint by Colorado Corporate T...

Wow, worst customer service! None of our needs wer...

Wow, worst customer service! None of our needs were addressed. Do not buy or try to have your phone serviced here! We had problems with two phones. First problem was phone had mysteriously set up a group text comprised of 19 friends some kids some adult. My phone went crazy with confused texts from all these people wondering why and how they were seeing these messages. The customer service rep fumbled with settings for what seemed an eternity only to come to the conclusion that nothing could be done and just to wait until the problem just went away!
The second issue was with my wife's phone that she had just purchased a few days before. On the day if the purchase at a different store the transfer to the new phone went wrong, her phone and my daughter's phone got crossed and calls texts emails we're going who knows where! Then after three days if this seems to be fixed, the screen went out! Took it back to store we bought it at they couldn't help and sent us to the service store twenty minutes away at this location I'm complaining about. Kept the phone for two hours only to come back and be told they didn't know what was wrong! Now back to the first store for exchange! Wasted day wasted time 980.00 poorer!!!!!