We eat at North every once and a while and typical...

We eat at North every once and a while and typically love it. Tonight's service was disappointing from the moment we walked in the door. We walked in during happy hour and wanted a table in the normal dining area but the hosts said happy hour was only in the bar so we chose to sit outside which was fine. Our server wasn't great either. He didn't give us silverware which I had to grab from an empty table. He never refilled our water glasses or left a pitcher. My boyfriend ordered a beer and didn't ask for wine but ended up with a glass before his beer got to the table (happy hour 1/2 off a selected bottle). The flavor of dinner wasn't there either. Just very disappointed especially since we are "regulars."