Great concept in theory but their website is missi...

Great concept in theory but their website is missing a portal for existing payments to pay for prescriptions; sometimes I get a text message where I can pay, but other times I don't. Customer service told me my card wasn't on file, but I called today and it is? They need to get better organized and commit to better technology/website/text services to make it easier for people to order. Prices are good.