Rick-James Matheis

Review of HLS Health+Wellness

Little disappointed in HLS. I went to rent a scoot...

Little disappointed in HLS. I went to rent a scooter to get around better for my #RSD / #CRPS. I needed the scooter for a week for a trip we are taking. The cost of a week was $100, If I brought it back a day late, which I was going to, it went to another week rental @ $100. The whole month rental was $225; so I was forced to spend an additional $125 for a "extra" day of use because of not prorating the rental. I feel this should be reviewed to better serve a customer who needs a medical item for the ADL's (Activities of Dailiy Living). HLS was very friendly and helpful. The other issue I had was never receiving my deposit back from a pair of crutches I rented from them.