I decided to take my girlfriend out for a nice din...

I decided to take my girlfriend out for a nice dinner at the BLT Prime restaurant in the hotel. When I arrived, I was informed that there was a valet discount for guests eating at the restaurant. This option was supposed to be cheaper than self-parking, so I chose to valet my car while we went and ate dinner. After returning to my car from dinner we proceeded to drive back to our place where I then realized that there were contents in my car that I couldn t find. I figured I must have moved them to my trunk at some point and then forgotten; but after opening my trunk I realized EVERYTHING IN MY CAR WAS STOLEN. As soon as I realized all of my belongings were missing I proceeded to call the resort and explain what happened to a manager. The manager directed me to the valet company because the valets are contracted out to the resort and they are not actual employees of the hotel. After discussing and explaining my situation with several people over the phone I received absolutely NO HELP. I struggled to even get a call back. The only information I could get was that the parking garage where the cars are keep does not have any video security inside it. After getting nowhere with the valet company, I contacted the resort and expressed my concern. I received the same treatment from the resort staff. NO ONE WOULD RETURN MY CALLS after promising they would look into the situation and the end result was the hotel saying they can t do anything about it. So both the resort and valet company both insisted that this couldn t have happened on their property even though the time period at the hotel was the only time anyone had access to my car when my belongings went missing. I lost nearly $2,000 worth of items from my car due to the left and NEVER RECEIVED EVEN AS MUCH AS A CALL BACK from the resort to help resolve the situation. If you are considering this resort as a destination for any reason I highly recommend looking elsewhere before you become the next victim.