Expectations are pretty high for a $500/night hote...

Expectations are pretty high for a $500/night hotel. Unfortunately disappointment came easy from multiple things: valet mandatory for $15+tips with more than 20 mins wait for the car, no check-in available at 4:30pm - rooms weren t ready yet, had to request drinks twice because the wine was old. At the bar terrible experience with drunk people coming out from the hot pool in bathrobe and someone was even in their underwear and flip flops too. Food at the restaurant was very good, but a little pricey. Front desk staff was less than helpful, while the restaurant staff is kind. The structure is amazing, new and well designed. Needs a lot of work on operations and hospitality. Perfect for $250 a night, definitely not for more than that.