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Jessica Simmchez

3 years ago

I have been a loyal member of sports and wellness ...

I have been a loyal member of sports and wellness for 3 years. I called today to ask about some group fitness classes that had a dollar sign next to them on the website. I was thinking that these were paid classes and maybe ranged from a couple dollars to 10$ Max. When I spoke to the receptionist she informed me that the website was not up to date, the class did not exist on the date and time noted and that the class, when it is available is 20$ to $35 per class. I clarified with her that this is the rate for members of the club. She said yes but was not sure so she sent me to a voicemail. After paying almost $100 a month for the club I am beyond livid that they would have the audacity to charge its members for group classes let alone 20$ to $35 for an hour long class.

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