Tierney Dieckmann

Review of Simpson & Vail

I worked with Simpson and Vail over the phone, and...

I worked with Simpson and Vail over the phone, and they were just wonderful! My mother gave me a tea that had fallen into the abyss of her tea collection, which was about a decade old - it quickly became my favorite tea. When I ran out, all I had to go on was a Whole Foods bulk label marked "Blue Mist". After much searching, I finally found a photo of a blend that looked the same, and it lead me to Simpson and Vail. They confirmed that they did indeed sell in bulk about 10 years ago, to the specific Whole Foods where it was originally purchased! I loved the 'old' tea, but I couldn't believe how aromatic and flavorful the blend was fresh! Their customer service was above and beyond, and their tea is phenomenal. I'll absolutely be ordering from them again. :)