D.J. Coleman

Review of IPL

Today is the day that I am seriously considering g...

Today is the day that I am seriously considering going off the grid to rid myself from the borish behavior and incompetence of the customer service representatives and its managers......
I have tried on several occasions to understand why we are subjected to their stupidity of knowledge and their laziness of responsibility of the customers who legitimately have immediate needs.
The company was the better of the three several years ago and I would now rate them the WORST public utility company in the Indianapolis area and fear it will only get worse.....
My suggestion is to gut the department and go back to having a service center for interpersonal communication and stop hiding behind the phone!
What a waste of community relations......Grade F