Friendly staff BUT overall a poor cousin to the bi...

Friendly staff BUT overall a poor cousin to the bigger Toyota dealers dealerships in Calgary and Edmonton; We took a RAV4 hybrid in for a service and the facilities were pretty basic overall. I took the opportunity to talk to a salesman about new models and was really surprised by his lack of product knowledge and then when my car was ready the "complimentary car wash" was more of a "distribution of dusk"!!! It was a laughable attempt at cleaning a vehicle!

I love to support to "little guy" but the little guy has to be trying for this to work!

So.. overall, unimpressive.