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Lewis tree was contracted by BGE to clear lines. T...

Lewis tree was contracted by BGE to clear lines. Two trees on my property were removed on November 22nd. They ended up damaging my verizon line and pulled wires from a power pole which left the wires exposed and dangerous. Accidents happen, however BGE said the wires did not belong to them but put caution tape on the conduit because it was not safe. I spent a week with comcast trying to get them to fix it. I work from home and have a child who had to do research. Now, I know that comcast is to blame for not fixing the problem timely, but, it needed to be fixed because of Lewis Tree. 1 1/2 weeeks later (Tuesday, December 3) I finally got my internet back. I was originally going to leave a good review because accidents happen and they seemed to be ready to work with me to rectify the problem by paying me for my time dealing with the issue they caused. (They could not fix the conduit). Monday they brought over a visa prepaid card. The card was opened and the guy who gave it to me said he opened it to check the balance. When I went to use the card a few days later, there was no money on it. The only person who had access to the card, was the employee who had opened the package. I'm and still waiting for them to fix this issue and bring me the money they promised. I would also like to see the gentleman fired that opened the visa and, more then likely, stole the money.

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