mikkel brogger

Review of Health First

HEALTHFIRST just terminated my insurance, after I ...

HEALTHFIRST just terminated my insurance, after I had tried to call several times, I have never missed a payment, but their new portal system wouldn t let me through to payment site, and I was disconnected with every phone call, this is really bad customer service, I tried to follow every link on their website and email I received and no assistance, now they won t re-enroll due that they claim I passed the grace period of payment, even though they admit their system is down. I already have a case number, but it s really hard to know what to do now.