Troy Fuller

Review of Commonwealth Dodge

We went here a few years ago to buy a brand new Du...

We went here a few years ago to buy a brand new Durango. Every one that we drove had over 5000 miles on it. When we asked, they told us that the managers drive them up to a certain amount of miles and still consider them brand new. Then two of them smelled of smoke. These were brand new $40,000 vehicles!! Needless to say, we bought somewhere else..... So several years have passed and I now own a Ram 3500 (bought somewhere else). I work right up the street from the dealership, so I was going to give the Service Department a shot. Oh my god, what a circus! They didn't have a clue and looked like they had been to an all night party and came straight to work afterwards. No professionalism what so ever. Then couldn't tell me when a loaner vehicle would be available and that I would have to rent my own. I guess I didn't get enough the first time. I called Oxmore Dodge and they were very courteous, polite, and took care of all of my needs. I will never go back to Commonwealth Dodge and it's hard to believe that the same owners own Town and Country Ford across the street. Night and day difference.