There is lack of mangerment to tell which line to ...

There is lack of mangerment to tell which line to be in, there lack of ac a older person passed out you by tickets to sit ground level and they make you stand my wife and I are disabled they don't care. When you buy a four dollar bottle of soda they take the caps try carrying them down steps without spilling it. Steps are wet I fell and staff would not help me up spend your money and go somewhere else