Andrey Pakhomov

Review of Mercedes-Benz of Sacramento

Don t buy parts at this location unless you know t...

Don t buy parts at this location unless you know the part number. Here is the deal. I was calling to Rocklin location to order parts, somehow I ve got transferred to Sacramento location. No one told me about it during ordering process . I have ordered parts and paid. Came to Rocklin location to pick it up after work. Obviously no one knows where is the parts. Finally they figured out that the parts is at Sacramento location. Next day I had to go to Sacramento location to pick it up. When I came there, told them my story, no one even said sorry about that. I have picked up my parts, came back home, took apart my van to put a new part and found that the part I bought is wrong. So I had to go back there.
Terrible experience, a lot of waisted time