Ron Smith

Review of Baker Nissan

I found the 2011 Versa online with a great price (...

I found the 2011 Versa online with a great price (top 1% price within 300 miles). Contacted dealership and salesperson and management worked well and fairly with me over the phone. Salesperson (Yahya) emailed me extra photos of the car (due to fact we live in Baton Rouge and dealership is in Houston). Management came to an agreed price on the car - actually 2: one with Certified Nissan Warranty and one without (good thing). I offered deposit, but management at Baker Nissan (after i completed app. online) said no need - trusted I was coming next day. My daughter; a new college student - car for her - and 2 of my other children went with me to drive the car back. We call and asked how long process with take (told about 30 minutes - so waited on late lunch). Process (financing and purchasing) took over 2 hours. In part due to finding me - 2 offers on financing (interest rates were great for my ok range credit scores). We viewed Carfax before going - after in Houston, told due to minor damage on side of car (that we knew about from Carfax) could not be Certified (lost $ 400 extra - option to get 100K warranty - but still had 2 years/30K on existing - Nissan warranty is good for multi-owners). Would have been big problem if I did not get verbal agreement to price beforehand for certified and non-cert. deal... Management said they were (losing due to taxes for my zip - forget his exact language) on the deal... but would honor his word. I said I did disclose zipcode originally, so did not feel to bad; and gave and extra 50 or 100 because I did not want the salesperson to get unfair deal. All in all, I would have clarified financing before going if possible (put down $ 5,000 of $ 10,000); but other than that which caused the extra hour and a half wait time, and other than the certification mix up... Baker Nissan gave a great price and honored phone agreements without Deposit. Thus, I would recommend them and give 4.5 stars of 5.