I stayed here in late July/2012 , I made my reserv...

I stayed here in late July/2012 , I made my reservations earlier in July specifically asking for a bacony room as well as and 10a.m. check In, Because I had been on the road all night plus Im a woman / petite framed it's not safe for me to sleep in my car. I arrived in the lobby around 10am, and was told I couldn't check in till 3pm... I asked the heavy set tall african american woman who calls herself the manager to check the notes.. she confirms the notes and proceeds to tell me that I should have never been promised a 10am check in and that she still couldnt help me... Never the less I was to tired to be confrontation. I went to the car and fell asleep for maybe and hour or so... I returned back into the lobby and asked if I could have a complimentary breakfast because of the inconvience that is clearly not my fault... She was rude and laughed and sad NO... Around 2pm I was fianlly checked In...It was not a balcony room, I cld down to the office and she tells me , she will change my room the following day... There were a shortage of face towels in the room, they had none clean so they brought me hand towels...the next day I was never moved instead I was told that the hotel was full... Even though I made reservstions with specific and not very difficult or complicated instructions...I would never stay here again!