Kayla House

Review of Bucks Family Medicine

Missed an appointment at the office because of a f...

Missed an appointment at the office because of a family emergency mind you this office doesn't have any type of reminder system they do not call with appt. Reminders no automated system so I missed an appt. I received a phone call from the office 3 days later and called to try to get a new appt. And explain what had happened not only was the nurse down right rude but told me well you are an adult so maybe you should have called and cancelled you are responsible for that an actual sick person could have had that spot and informed unless I pay 75 I can not have an appt. I asked to speak with my doctor she refused asked to speak to another nurse because of how nasty she was she refused and transferred me to billing this woman as equally as nasty I will be finding a new doctor because the staff in this office thinks they can speak down to patients and be mean rude and nasty to their patients its a shame too because I actually really loved cindy but the staff is not worth it in sure I can find a great doctor elsewhere and the staff should never be allowed to have interaction with people who are sick medicine is supposed to be a compassionate field...ha..oh and if you leave anything less than 5 stars expect to be discharged as a patient and be yelled at for making an online review apparently they no longer want to be doctors if you complain about their staff...the nurse Theresa is the most rude excuse of a nurse I have dealt with John obviously can't handle his staff