R

Ronnie

3 years ago

Had surgery today Dr. Fox is an amazing surgeon he...

Had surgery today Dr. Fox is an amazing surgeon he gets a 5 star. The staff was super friendly and beyond caring. They treat you like family I loved it. however some people are not knowledgeable at all. I had to come up on Monday for pre op and get medicine and a sling. But when I got there they said they didn t receive an order for these items so I said my surgery is Wednesday, they said oh next week? I said no tomorrow.. so then here comes Wednesday ( today) I told my wife to go to the second floor to get my meds and sling so I can have it when I get out of surgery. The meds were there but they said no one told them I needed a sling.. ypu would think with a AC joint reconstruction that a sling would be obviously needed. So my wife had to be pushy to get the sling because she needed to give it to the doctors before I got out. So she went back to level 3 and told the front desk I need you to give this to the nurse for my husband. They said they didn t know either and needed to contact someone. Then the nurse they spoke with said she didn t know I needed a sling either.. VERY UNCOORDINATED HOSPITAL. If someone was having a surgery you think they would be prepared.. not have my wife doing their job for them!!!!! Dr. Fox is the best thank you so much! Whoever was in charge of making sure my sling and medicine was ready you really need to do a better job and be prepared better for your patient.

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