Lorraine Rooks

Review of St. Clair Medical Centre

My father spent two days & two nights here two wee...

My father spent two days & two nights here two weeks ago and being elderly, we needed someone to stay with him overnight (me). Contrary to some of the reviews I have seen posted here, the nursing staff were kind and understanding. Took extreme care to advise him of everything they were doing, were patient with his hearing deficiency, and were very attentive to his needs. The reason I don't give five stars would have to be the attention in the emergency room. The doctor who examined him and ordered tests and his admission did not seem to think it important to keep us informed. The emergency room was not busy, yet it took several hours for tests to be completed and for him to be admitted. During this process we were not advised as to why the wait was so long.