I selected Downtown Computer after reading several...

I selected Downtown Computer after reading several positive reviews about this establishment on google, relieved when all the reviews turned out to be true.

Downtown Computer is the real deal. I was so impressed by the result and their expertise that this is now my go-to tech specialist for any computer problems I have in the future.

The touchscreen on my one-year old Dell notebook fried on Saint Patrick's Day, and I was frantic after learning the warranty was expired a few days earlier, adding to that Dell was charging a starting fee of $600. I called Downtown Computer and I was immediately comforted by the employee advising me to bring in by laptop soo he could take a look and give me a quote.

I brought in my laptop the evening of March 15th, handed them the laptop. At no charge they took apart the screen and contacted their suppliers as well as researched places trying to find a suitable replacement touchscreen. On that day they was not able to find a touchscreen and at that point but they went through several options available to me. Even though I was disappointed, I advised the employee there to order a static screen. He gave me a quote that was less than half the starting charge given by Dell. He gave me a slip and told me it would take about ten days.

A week later he contacted me to tell me the non-touch screen was not compatible with my notebook, but he found a compatible touch screen and wanted to know if I wanted him to buy it. He advised it would take about 10-14 days arrive because it was coming from overseas. He told me the price and it was substantially cheaper then what dell was charging, they also apologized for the delay. I was impressed with his integrity and I said YES.

The following two weeks, the touch screen arrived, Downtown Computer installed it and I picked it up. I used it immediately and it works like a charm. Thank you Downtown Computer! You will see me again soon when I bring in my old laptop for a tune-up. :)

If you are experiencing ANY issues with your devices and need tech experts who are knowledgeable, professional, personable and stands by their word, Downtown Computer is the place to go. FYI, Downtown Computer is located on Davie.