Amanda Laws

Review of Shoe Carnival, Inc.

I had bought2 pairs of baby girl boots size 5 for ...

I had bought2 pairs of baby girl boots size 5 for my twin girls. They didnt fit. I took them back Sat Oct 3rd. I was suppose to be refunded on my debit account when I stuck my chip in the reader from the same card I paid with and it still hasnt been refunded back to my account yet and its Oct 6 and I have called the store and spoke with someone name josh that said he would call me back or email me about it when he figures it out and I never recieved a call or email and I still haven't recieved my 57.33 on my bank card. I have checked with my bank and there is still no pending transactions and shoe carnival isnt trying to help me get my money back but they sure did get their shoes back. I use to love this place but now I'll never shop there again. This is where I bought my whole families shoes but yet if something doesnt fit and I take it back I cant get my refund. I bet those boots I took back are on the shelf to be sold again and I still havent even been refunded for them. This is the shoe carnival in bristol TN in tge pinnacle. I am fed up with not having my money back yet.