C

Courteney McLean

3 years ago

Unfortunately Speedos Fitness did not live up to e...

Unfortunately Speedos Fitness did not live up to expectations at all. The only reason I can provide 2 stars is becuase of how friendly the staff is. That aside, during my experience, I had multiple issues.
- The gym was always overcrowded, there is not enough space provided for the amount of members
- In peak times, you often found yourself off to the side waiting for equipment to become available
- Classes were often full and unavailable
- There was a week the bathrooms were inaccessible during unstaffed hours with no warning
- When emailing the gym to ask to be let out of our contract early, becuase we were having an awful experience, our request was turned down. We were given two weeks free, however, that did not make up for the 3 months we paid for a membership we did not use because we felt so uncomfortable.

I did email the club and to combat these issues, and we were told the following...
- train later or earlier to combat busy times, however as I work 6am-4pm, peak times are really the only time available to me
- While the gym is quite busy, we are expanding our gym floor and opening a new studio. However, upon the end of our membership, the studio still had not opened
- More classes were being added, but you can always come at the time of the class and see if there s room. However, even the added classes were full, and it s unreasonable to travel to the gym in hopes that someone won t show up and you may get a spot.

As I said, the staff is amazing. However, if you re somebody who wants space to train and easy access to classes, this gym probably will not suit your needs.

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