We couldn t even check in. I had my parents (who w...

We couldn t even check in. I had my parents (who were both on visit) with me, and weren t carrying their passports (apparently it is a requirement that all occupants of the room need to carry some form of original ID). On trying to check in, we were told that only I would be given a room because I had my Emirates ID, but my parents wouldn t. This sounded absurd because the room would be registered to me anyway?? Anyway, we were on a visit to Abu Dhabi and were tired so decided to take a room and couldn t. I had to drive all the way back to Dubai where I reside. Even though this could be a mandate from the Government, the reason I am leaving the 1 star review is because of the way the hotel manager spoke to us. He even told the bellboy, don t worry about the suitcases, they re leaving anyway . We had to wheel out our luggage ourselves and walk to our car parked outside! Abysmal service.