I've never had problems with powersports but today...

I've never had problems with powersports but today I went to purchase just oil and a filter and as the person was dealing with me a phone call came in and he was on the phone with the person for like 15-20mins, instead of putting the person on hold and finish the sale with me for just the oil and filter and I could be on my way, no instead he just kept talking to the person and left me there waiting for 15-20 mins. I mean it's just common sense and than as I'm walking out there were two employees by the door and as I walked right by them not even a goodbye or a "have a good day" and that I don't really care, it was more with the person at the counter.