Info Vanessa Silebi MD

Review of United Automobile Ins Co

worse insurance ever!! STAY AWAY. i had an acciden...

worse insurance ever!! STAY AWAY. i had an accident back on november 2014. I received a letter from them to go for an interview with the manager. i agreed since at first i thought it was part of the process. when i went in the whole interview was recorded and under OATH. yes like if i was a criminal. the manager literally went into every aspect of my life and according to him i was FORCED to answer all his questions, and he threatened me that if i didn't answer they weren't going to cover the accident. he even googled my house without my permission to see the street view and confirm if it was true that i didn't want to park my car there because it didn't fit with the other cars there. how is this important to an insurance company??? he screamed at me, threatened me, treated me like if i was criminal, come on! anyone can have an accident! at the end of the day, they decided not to cover my accident, after i pay every month $240 on time! i had to pay for my car to be fixed at a body shop $500. and now today July 2nd 2015 i get a letter from them stating that my policy is going to be even more expensive! $301 monthly, WHAT IS THAT?? i called them and they stated they were raising the price because of the accident i had. REALLY? they didn't even cover it! how can they raise my policy price?? not to mention the HORRIBLE/ NASTY costumer service they have. ohh and if you ever have an accident they will take more than a month to even go and take pictures of the damaged vehicle. it's not only my experience, the same day i went to the interview there were several people complaining because their accidents were not going to be covered. this was my first accident ever, and they shouldn't have treated me the way they did. i cannot take back the horrible decision i made getting insured with them, but at least i hope someone reads this and i can avoid them such a bad experience. i've never written any other reviews in my life, but i had to get this out some way. once again, STAY AWAY!!! THEY'LL DO ANYTHING TO AVOID THE COVERING YOUR ACCIDENT!