Elmar Pena

Review of Rheem canada

I will give zero star for a Rheem company

I will give zero star for a Rheem company
Reasons:
1.after 5 months of purchasing water heater finally its not heating the water at all.
2.Very poor customer service 1.5 hrs in the phone and they keep me transfering to other department
3.its been 3 days no hot water in our house their service and action with the problem to fix is very slow.
4.Received email from rheem telling sorry we dont have available contractor in your area.you can hire licence tech to fix and we will pay the cost up to $125 what a nice reason and option of their contract to us, after all they will let us do ourselve not Rheem.

We are very disapointed with the quality of tjeir product and their seevice.
I strongly not to recommend to buy any rheem product and to make bissiness with this company.
I am now planing to seek help from ministry of consumer and Better Bussiness Bureu.
Thanks Rheem for this wonderfull experience that I will never forget.