Mindy Turner

Review of JM Lexus

My purchase experience was fine and I felt that I ...

My purchase experience was fine and I felt that I was getting a fair price. Delighted with the choice of vehicle and sales woman who is no longer there. Unfortunately our first service due to the pandemic was last week and we were there From 12:15 to 4:15. A very long time to spend with a mask on inside waiting
For our service which was supposed to have been our first service of a rotation of tires and a oil change. Needless to say We were quite disappointed and I was late for a medical appointment. That being said I m willing to give them another chance,I have never waited in a dealership that length of time except when buying a car.Sorry but I cannot give you more than a 2 Rating on a scale of 1-5
Sincerely,

Mindy and Neil Turner