Your ebill (supposed free) is virtually useless. I...

Your ebill (supposed free) is virtually useless. I have tried to get to it for months, generally without success. Seems you have some crummy system that keeps us from getting in. I've called and asked for help, and the people who assist can't figure out how to get me to the right set up. So, I have to pay the $2.95 to Western Union.Are you sure the ebill isn't made difficult so that Western Union will have to be used and they get the business. You need to really update your WHOLE website to make it user friendly. It has so much junk and information on it that it's useless.