Jerry Rozeboom

Review of Winegard Company

Was given a satellite dish and stand for Christmas...

Was given a satellite dish and stand for Christmas gift by my wife and it didn t fit in storage area of our RV so we wanted to exchange or return it. However, it was purchased more than 30 days before we opened gifts for Christmas. Never used, out of box once. Called and a very pleasant lady helped me but her manager refused to budge from their 30 day return rule. I live in Iowa about a 100 miles from the Burlington Iowa company office and offered to drive it down to have the manager look at it before accepting the return and they declined. Their prerogative but terrible customer relationship building. Their product may be fine (don t know) but once it s out the door don t expect them to have your back. Disappointing way to treat anyone let alone a fellow Iowan. I will be active on my RV websites.