The cinema is great, the food is great, the servic...

The cinema is great, the food is great, the service is not so good. We went on a Saturday and there was a 15 minute gap between when breakfast and lunch can be ordered - after being served so slowly we went over the breakfast allotted time, we then had to sit and wait until they would even let us place orders for lunch - which then took ages as (and I quote) "we just got loads of orders all at once". Not exactly surprising given all the people waiting an extra 15 minutes to order! Next visit their highly advertised mulled cider, at 6pm on a cold day, was "just heating up, it'll be 5 minutes" for half an hour. Need to employ some better staff and/or give them better training.