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My biggest objections as a consumer / home owner w...

My biggest objections as a consumer / home owner with having my basement finished were 2 things.

1. Having Random contractors in my house, As I have a family and I wasn't interested in living with Contractors for 3 or so months.

2. Contractors not showing up, under delivering - I've heard the horror stories from many ppl regarding how bad it was when they had their basement finished.

I selected to contact Finished Basements Plus because of the 5 star google reviews. I read each one and they spoke to me. I felt I found a reliable company so I had them come out to give me a quote.

I met Chip at the first meeting and expressed my # 1 and #2 - he assured me that Finished basements only does basements and has their own crew and it will be painless, etc.

I can tell you he was accurate. upon starting the job in June - the crew was respectful and extremely mindful of my home and family - not to mention this was June - end of August, so the summer and my 4 young kids were home the whole time. Going to my basement requires you to track thru my garage, thru the kitchen and to the basement. The crew laid out protective carpet and even vacuumed up DAILY! The crew was extremely professional an was nothing but exceptional to my family down to my dog.

Katie during the design process was amazing - it took more time then expected (my end) however she was patient and offered great ideas that harmonized well with my vision and plan. We did some unique things that we out of the box / challenging and they took it head on and delivered!

During the project things would come up and the crew would always be accommodating and would jump all over it. Craig our project manager went above and beyond to make sure our needs were beyond met. I had a house hold emergency with my electrical one day "Unrelated" to the basement - and Craig helped me out no problem. Def a 5 Star White Glove Company.

Rob and Ed were amazing - The bar and the details of the custom work is beyond my expectation and they were happy to accommodate ideas along the way. They were amazing to my kids and beyond respectful - world class guys to have on any team. and if you recall - this was my #1 priority.

Finished Basements Plus - Listened, Delivered and Executed and Exceeded my Expectations.

I'm personally an Entrepreneur / CEO of a company of around 50 teammates so I know how hard it is to create and Meet Customer Expectations and Deliver day in / day out. So It was extremely refreshing to meet a company that had the same core values as myself and organization.

I recommend Finished Basements Plus to any one and everyone that is looking to get their basement finished you will be happy you did.

Wes

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