K

Kelly Pithers

3 years ago

My husband is a Platinum Marriott member, so we st...

My husband is a Platinum Marriott member, so we stay in Marriott hotels often in different parts of the country. This is the first time we have stayed in a Marriott that did not reflect the comfort and quality of that of a Marriott. For starters, our room had a musty stench that was so overwhelming that we had to open the window on a July day just to air it out. Unfortunately, the smell of hot trash came into our room from an outdoor trashcan. To add to it, the swivel office chair was saturated in some form of liquid and when my husband sat down it soaked into his pants. The ceilings had water stains and this should have tipped us off, because the next morning when we awoke, there was water dripping from the ceiling, running down the walls near the vanity sink. It was all over the counter and saturated into the carpet. This couldn't have been the first time that this happened, because the wall paper was bubbling up and there was a water stain on the ceiling. This may explain the odor of the room. We told the front desk about it and were given a "sorry about that". The only redeeming quality about this out of date, inefficient Marriott was the sweet bellhop who was very friendly and welcoming to us. I definitely recommend that travelers skip this hotel!

Comments:

No comments