Peter Thambounaris

Review of Summit Appliances

To whom it may concern: In this world where the ...

To whom it may concern: In this world where the only time you hear from a customer is when they have a complaint I wanted to take a moment to send a Thank You and praise the service that I have received from Summit. My refrigerator which was covered under a PC Richard extended warranty. My original refrigerator was equipped with the factory installed Ice Maker and I was told that it would take a couple of weeks to replace the refrigerator that died. However, with the help of Barbara she expedited all for me and had it delivered within a week. I cannot thank her and Summit for her diligence and she actually knew my number when calling and would just answer hello Peter we are working on it. She even expedited the attachment of the Ice maker and having Kirk come and change the doors as they sent a right hand opening model even though I needed a left opening model. I will deal with Summit in the future for any small appliance needs. I even have a Summit oven in that apartment which so far has been working quite well.

Again, I want to Thank Barbara for her outstanding customer service for me and my tenant who did not have a refrigerator at all. Peter Thambounaris