I m giving this a one star only because I needed t...

I m giving this a one star only because I needed to rate something in order to comment. I always like to shop small and I like to give businesses the benefit of the doubt, however after this most recent experience, I will NEVER shop at this store again. The problems with this shop started last year. I came to the store with my friend and her daughter to look for prom dresses. I will definitely give praise where praise is due. There was quite a large selection and prices were fair. The staff was very welcoming. She found a dress last year that she really liked and was beautiful. The zipper was broken so it was discounted and was buy as is . The lady put it on her without being able to zip it up due to the broken zipper and said it will fit. Later, when she got the alterations to the zipper and put it on, she found out that it wasn t even close to fitting. When addressed about the situation, one of the staff said that she must have gained weight. Luckily, we were able to find a local seamstress who was able to make the dress fit and look beautiful. We decided to give the shop a second chance after the first bad experience. She found the dress of her dreams. The size that she tried on didn t fit, but the associate assured us that the designer of the dress made them larger so she would be safe by ordering one size up from the size she tried on. When the dress came in, we came back to try it on. Not only did it not fit, but she was unable to breathe comfortably. Again, when addressed, the worker came up with plenty of explanations. First, that they can only suggest a size. I find that response to be unacceptable. We came to the boutique and paid the amount of the dress because as people who do this as a profession, I should be able to trust their suggestions. The worker said she would talk to the company and see what they could do. A couple days later, they received a text saying they worked a little magic . When we came back to try it on, it was still extremely tight to the point where you could only notice a small difference, but still uncomfortable to breathe in. She was told to breathe from her stomach, seeing as you re a singer. You can put it on, sit on the couch for awhile and that will help stretch it out. It seemed like no matter what we addressed as concerning, there was always an answer. My friend felt immense pressure to just purchase the dress anyways. Personally, I had to bite my tongue multiple times on how this was handled. The last straw, and the reason I am finally writing this review, happened today. We took the dress to a local boutique to do alterations. The dress, to at least fit comfortably, will have to be opened and revamped in the back by 2 inches. A dress that was bought for well over $500.00 has quickly become much more because of the negligence that this store has shown time and time again. She is a senior this year and all my friend wanted to do was to give her the dress of her dreams. This is far beyond anyone s dreams. As of now, paying the extra money to make the alterations just isn t possible so there is a good chance she won t be going to prom at all. I encourage those who consider buying from this shop to ask lots of questions. To insist on being measured properly and if the person doesn t know what they are doing, to request someone else. Do NOT fall for the excuses.