In the past I have been delighted with my service,...

In the past I have been delighted with my service, but at this time if I could have given a zero rating I would have. I was without a vehicle for 3 days plus because of a simple mistake that could have been handled before my tire went to 10 psi! They drove on the rim and I am left with it that way! They explained they had no loaner for their mistake that I lost Uber and Lyft drive-time on one of the busiest weekend!