Carl Turner

Review of Novotel Edinburgh Centre. Acco...

Poor service when we arrived (staff too busy talki...

Poor service when we arrived (staff too busy talking to each other ). The "Family" room was tiny with an uncomfortable sofa bed for my kids. The toilet has no lock or sink, so you need to walk to the other side of the room to the shower room to wash your hands. The shower room also has no lock which can be awkward in a family room.
The shower flow is almost non existant.
The room is hot and stuffy as the aircon is not working.
The TV in the room is tiny and poor quality.
The Gym is the worst I've seen in a hotel, my gym at home is better. It's just a tick in the box to gain stars.
The pool is also poor. Just there to gain stars.

I will not stay here again.