LaShaye Jackson

Review of Ollie Steel Burden Manor, Bato...

I wouldn't send a dog here! Where's the ZERO star ...

I wouldn't send a dog here! Where's the ZERO star button when you need it? I visited today. My first impression there was horrible. I showed up unannounced just to tour the place to see how the rehab facility is run. My grandma was supposed to be discharged from the hospital and sent there for rehab. That place is HORRIBLE. It looked understaffed. The first person I came across was the person patients call for assistance. She didn't ask how she could help from her window. I went to the door and she didn't turn around in her chair to ask how she could help. It just looks depressing. A representative from the hospital came and gave a good speech of how the facility is run. This is ridiculous. I won't be sending my grandma her for rehab. The feel of the place is depressing. The rudeness from that 1 person was ridiculous. The other people I came across were fine but that 1 person at the window where patients call for help and that's the attitude she has with me? No thank you. She completely ignored me like I was not even there or speaking to her. She acted as if she didn't want a job.