I've stayed in many hostels and this location is n...

I've stayed in many hostels and this location is not recommended. Whenever I needed help or to ask a question at the front desk, the staff were always overwhelmed by guests. I'd often have to wait in line 10-15 mins. Once you could talk to a staff, they were often unhelpful and dismissive. I was there during an extreme heat wave, the windows did not open very much, and the rooms were crowded. When I mentioned this to staff, they told me to avoid coming to Germany during a heat wave! There were no fans available. The bathrooms are in the room which can make it very awkward for privacy. Not a lot of space in the rooms to store luggage, etc. This hostel could use some improvements.