Checked in for 4 nights. Unfortunately shortly af...

Checked in for 4 nights. Unfortunately shortly after check in I found out I had to cut my trip short by two nights. I spoke to the front desk manager and he said he can refund my the last two nights no problem and they even gave me a receipt showing it. However when I went to check out after the two nights the bill was more than what he told me. I went to the front desk and they could not figure out why nor do anything for me. They were completely clueless. I called back later and spoke to the manager who originally told me he would take care of it and he said sorry nothing I can do now even though he remembered me. Just terrible customer service.