J

Jim Caruso

3 years ago

Bought a new cruze from this place, noticed a scra...

Bought a new cruze from this place, noticed a scratch on the driver rear door. Told Joe the salesman about it, he said he would call us to get it fixed. Three weeks later no phone call. Went to see Joe at the dealership, he pretty much gave me the cold shoulder and ignored me. If that's the type of service to except, I will take my business elsewhere!!!!
P.s. it shouldn't be my job to reach out to the dealer to resolve this issue!!!! If they want me back as a customer they should be reaching out to me!!!! Just saying!!

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