On Friday the 8th of April at exactly 1:05pm I cal...

On Friday the 8th of April at exactly 1:05pm I called the consulate office to enquire on my passport renewal process I encountered the worst customer service in my life. I asked if the consulate was open on Sunday, out of curiosity and the lady on the phone (with her thick Nigerian accent) replied with a the sarcastic answer "No we are even open on Labor Day" . I was not sure if I had heard her sarcasm correctly so I asked her to repeat herself and she started yelling at me asking why I would ask if the consulate was open on Sunday. I replied by telling her she was a representative and her job was to answer my question in a respectful manner. She then proceeded to yell some more and then hung up the phone.
Now, I am also a Nigerian I know about Nigerians and our "Nigerian" behavior but even at home I had never encountered such blatant disrespect.